What we do

At TSA, we design and deliver contact centre solutions for the world's leading brands.

We create experiences that people love by transforming the way they connect with brands. Our diverse team ranges from frontline contact centre staff to technology experts who build innovative solutions. Together, we ensure a seamless and enjoyable customer journey, empowering our clients to deliver exceptional experiences.

Explore Our Teams

Contact Centre

Our Contact Centre team is the heart of our customer interactions, handling voice, digital, service, and sales for various brands. From frontline representatives to leadership roles, they ensure every customer receives attentive and responsive service, making each interaction a positive experience. Whether you're starting your career or looking to lead a team, you'll find opportunities to grow and make a difference here.

 

Tech

Our Tech team is the backbone of our innovation, spanning IT service desk support, tech development, IT security, and Reporting & Analytics. They create and maintain the systems that drive our operations and support our clients. If you're passionate about technology and problem-solving, there's a place for you in our dynamic Tech team.

 

 

Corporate

The Corporate team supports our business with roles in People, Recruitment, Finance, Training, and Workforce Planning. They ensure our operations run smoothly and our culture thrives. Whether you're in HR, crunching numbers, training our workforce, or planning for future needs, your work will be crucial to our success.