Entry Level Customer Service Agent

TSA is an Australian-owned business in the Outsourcing Industry, helping companies acquire, retain, and grow their consumer customer bases. We represent some of the country's largest Organisations across multiple call centres in Australia and the Philippines. 

We are looking for passionate customer service representatives that are ready to take their career to the next level, to join our Inbound team in the Brisbane CBD!

Why You'll Love Working with Us

Hybrid Work Model: 🕒 Opportunities to work from home

Career Growth: 📈 Climb the ladder with opportunities for internal progression.

Training: 🎓 Fully Paid comprehensive training with ongoing coaching and development.

Recognition: 🏆 We celebrate our people with vibrant and rewarding programs.

Supportive Team: 🤗 Be part of a fun, friendly, and supportive team.#TSAWays: 🎉 Join a unique culture that's all about growth, recognition, and fun!

What You'll Be Doing

Handling a mix of inbound & outbound calls, helping customers with their enquiries.Use effective communication skills to build rapport and provide engaging customer experiences.Be flexible with hours to ensure we're available when our customers need us.

What Makes You Perfect for This Role

• Must be based in Brisbane.
• Available to work between Monday - Saturday
• Excellent communication skills
• Passionate about helping others, humanising customers and their situations  
• A solution-oriented mindset, always ready to solve problems
• Ability to stay composed and focused in high pressure situations
• Thrives in a fast-paced, energetic environment    
• Strong computer literacy and multi-tasking abilities Enjoys collaborating and working apart of a team 

TSA Group is committed to building a diverse and inclusive workplace. We strongly encourage applications from Indigenous Peoples. We recognise and value the unique skills, perspectives, and experiences Indigenous applicants bring to our organisation.If you are an Indigenous candidate and would like support with your application, please contact tsatalent@tsagroup.com.au for assistance.

Join Us! Check out the links below or just press that apply button and we'll show you everything!

Website: TSA GroupInstagram: tsa_group_LinkedIn: TSA Group AustraliaStay vigilant against fraudulent job offers. We never ask for financial details during our recruitment process and legitimate communication will come from official TSA Group email addresses (e.g. @tsagroup.com.au). Your safety matters. If you receive a suspicious job offer, do not respond and report it to tsatalent@tsagroup.com.au.