Customer Service Agent - Contract Work

Looking for a short-term gig with big-time opportunities? Whether you’re exploring your options, building your resume, or just want to do meaningful work with a great team—this 6-month contract with TSA Group could be exactly what you’re after. 

We’re an Aussie-owned business working with some of the country’s biggest names, helping them connect with their customers through real conversations and smart tech. Right now, we’re looking for passionate, customer-focused people to join our Tier 1 Digital Support team for a 6-month contract role representing Services Australia. 

💡 What You’ll Be Doing: 

• Answering inbound customer enquiries
• Helping people use online self-service tools
• Providing clear, friendly support with empathy and confidence
• Working full-time hours (on a 6-month contract) from our West Perth office 

💥 What’s in It for You: 

✅ Short-Term with Long-Term Value 
This 6-month contract is perfect if you're looking to gain experience, explore the industry, or take on a new challenge without a long-term commitment. 

✅ Vibe & Culture: 
Join a team where your work makes a difference to everyday Aussies. In the office, expect team collaboration, high energy, and support.  

✅ Free Food, Yes Please! 
Enjoy occasional company-paid breakfasts and lunches 🍳🥗 because great work runs on good food. 

✅ Top-Notch Training 
Get fully paid training + ongoing coaching to help you feel confident and capable in your role. 

✅ Perks & Rewards 
Earn a $500 bonus once you pass your probation. We celebrate wins with bonuses, prizes, awards—you name it! Enjoy bonuses, prizes, health insurance discounts, and more—even as a contract team member! 

✅ About You: 

• Based in Perth and available for a 6-month full-time contract 
• Must be an Australian Citizen and 18+ years of age  
• Available Monday – Friday 7am – 7pm   
• Tech-savvy and confident on a computer
• Friendly, confident communicator who can listen, empathize, and connect
• Motivated, curious, and ready to learn
• Resilient and up for a challenge 

❤️ Diversity & Inclusion 

We’re proud to welcome people from all walks of life. We strongly encourage Indigenous Australians to apply. If you’re Indigenous and need support with your application, email us at: tsatalent@tsagroup.com.au 

👇 Ready to Apply? 

Hit that Apply button and you’ll be guided through a short online activity (on your phone or laptop). After that, one of our friendly recruiters will be in touch to chat about next steps. 

📱 Connect with Us: 

🌐 Website Welcome to TSA | TSA Group 
📸 Instagram @tsa_group_ 
💼 LinkedIn 

Take the next step. Learn new skills. Get paid. Have fun. 
This 6-month opportunity could be your launchpad 🚀