Entry-Level Sales Consultant - No Experience Needed Full Training Provided

Join the TSA Group Team – Australia

Do you thrive on delivering unforgettable customer experiences? Love fast-paced environments where you can showcase your communication and problem-solving skills? Then TSA Group – Australia wants you on our team!

We’re a purpose-driven business on a clear mission:
To create experiences people love by transforming how they connect and communicate with brands.

Who We Are

At TSA Group, we partner with some of the world’s most recognised brands to design and deliver exceptional contact centre solutions. Our footprint spans Australia, New Zealand, and the Philippines, with over 5,000 talented professionals across diverse industries including telco, logistics, insurance, automotive, travel, and government.

What sets us apart? Our unique blend of technology experts and customer experience consultants who work hand in hand to build seamless, human-centric customer journeys.

Why You'll Love Working With Us

• Unlimited Earnings Potential
  Start on a $52,190 base salary plus superannuation, with fortnightly commission payouts. Realistic first year on-target earnings are $80,000+, and top performers earn closer to $100,000.
• Energetic and Supportive Culture
  Work in a vibrant, fast-paced environment with top-tier training and upskilling programs to help you succeed and grow.
• Meaningful Work
  Make a real difference by supporting small businesses across Australia with tailored Telstra solutions.
• Great Work Hours
  Monday to Friday, 6 am–5 pm (or 5 am–4 pm during daylight saving). That means no nights and no weekends.
• Valuable Benefits
  Annual retention bonuses, awards and prizes, plus discounts on health insurance, gym memberships, and more.
• Career Growth
  Ongoing development, regular social events, and real opportunities to progress within the business.
• Work-Life Flexibility
  After six months and successful training completion, enjoy the option to work from home two days a week.

What You'll Do

Your day-to-day will include:

• Answering inbound calls from small business owners, representing Telstra and promoting a wide range of its products and services.
• Providing tailored advice that meets each customer’s needs.
• Using empathetic and effective communication to deliver outstanding customer service.
• Confidently handling and de-escalating customer concerns.
• Adapting your schedule to be available when customers need us most.

What We’re Looking For

You’ll thrive in this role if you have:

• Excellent communication skills – listening, empathising, and engaging with ease.
• Strong computer literacy and the ability to multitask.
• Drive and motivation to push yourself and celebrate your wins.
• Willingness to learn, grow, and implement feedback.
• Resilience and a customer-first mindset.
• Full availability Monday to Friday between 6 am and 5 pm (5 am to 4 pm daylight saving).

Join a Team That Celebrates You

At TSA Group, we embrace diversity, inclusion, and respect. We’re proud to be an equal opportunity employer, committed to building a workplace where everyone feels valued—regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

Ready to Apply?

Submit your application today and let’s build something great together.
Want to see what life’s like at TSA Group? Connect with us:

Website: tsagroup.com.au
Instagram: @tsa_group_
LinkedIn: TSA Group – Australia

Stay alert to potential job scams. TSA Group never asks for financial information during recruitment. All official communication comes from @tsagroup.com.au email addresses. If you spot anything suspicious, please report it to: tsatalent@tsagroup.com.au