Sales Consultant

About Us

🌟Join Our Team at TSA Group - Australia!

Do you live for creating unforgettable customer experiences? Are you all about thriving in fast-paced environments where you can flex your problem-solving and communication skills? If so, TSA Group - Australia is looking for someone just like YOU to join our dynamic team!

We're a purpose driven business and our mission is clear. We endeavor to create experiences that people love; by revolutionizing the way they connect and communicate with brands.

At TSA Group, we design and deliver contact centre solutions for some of the world’s leading brands. We create experiences that people love, by revolutionising the way they connect with brands. Our work spans multiple industries, including telco, logistics, insurance, automotive, travel, and government. With over 5,000 dedicated professionals across Australia, New Zealand, and the Philippines, we ensure that every interaction is meaningful and impactful.

We have a team of talented technology experts and customer experience consultants that work hand in hand to create this seamless and genuinely enjoyable customer journey. Our technology experts build the tech that enables our clients to deliver great experiences for their customers, and our consultants work to provide a tailored and considered approach to customer service and sales.

Why You'll Love Working with Us:

🌟 Unlimited Earnings Potential: Start with a $52,190 base salary plus superannuation, and enjoy commissions paid fortnightly. First-year on-target earnings (OTE) are easily $80,000+, with top performers earning closer to $100,000!

🤝 Bustling Environment: Join a lively, active environment that is full of energy, while also receiving the best in class upskill and support to help you grow your career at TSA!

💼 Meaningful Work: Support small businesses across Australia by selling solutions they truly need. 🕒 Great Working Hours: Enjoy a 6 am-5 pm schedule (5am-4pm during daylight saving time), with no nights or weekend work!

🎁 Fantastic Benefits: Yearly retention bonuses, awards, prizes, and discounts on health insurance, gym memberships, and more.

🚀 Career Growth: Regular social gatherings, ongoing professional development, career progression, and comprehensive training.

🏡 Work-Life Balance: After six months, and once you've mastered our training, work from home two days per week!

Job Responsibilities

What will your normal day look like:

• Answer inbound calls from small business owners, representing and promoting a wide range of Telstra products and services.
• Provide expert advice tailored to customer needs and lifestyles.
• Use effective commincation skills to empathize with and understand customers
• Confidently de-escalate any customer grievances
• be flexible with hours to ensure we're there when our customers need us

Qualifications

What Makes You Perfect for This Role:

• Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.
• Strong computer literacy and multi-tasking abilities.
• Self-motivation and a desire to push yourself to new heights.
• Openness to learning new skills, implementing them, and celebrating your successes.
• Resilience and the ability to perform at your best.
• A solution-oriented mindset, always ready to resolve problems.
• Availability to work Monday - Friday, 6 am-5 pm schedule (5am-4pm during daylight saving time).

Additional Information

If you're ready to take the next step and build a career in a vibrant workplace while earning amazing commissions, we want to hear from you! Please submit your application, and our recruitment team will be in touch soon.

Want to know more? Check out our social media pages:

• Website: https://tsagroup.com.au/
• Instagram: tsa_group_
• LinkedIn: https://www.linkedin.com/company/tsa-group-australia/

TSA Group is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees and building a workforce that reflects the diverse communities we serve. We provide equal opportunities to all, regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. Join us and be part of a team that values and respects every individual's unique contributions.

Stay vigilant against fraudulent job offers. We never ask for financial details during our recruitment process and legitimate communication will come from official TSA Group email addresses (e.g. @tsagroup.com.au). Your safety matters. If you receive a suspicious job offer, do not respond and report it to tsatalent@tsagroup.com.au.